An Agreement between ilmPages.com (The Company) and
the Agent, whereby it is agreed as follows:
Definitions:
1.
The Company is www.ilmPages.com, which is a Trading
Division of ilm Systems.
2.
The Agent is an independent agency
that can be any Person or Business or Organisation agreeing to sell for the
company or agrees to provide a Sales Service to the company. The Agent can hold
the position of a Telesales Agent, a Field Sales Agent or an Agent Manager.
3.
The Client is any business or organisation
agreeing to provide Money-off Vouchers, Discount Vouchers, eVouchers, Online
Discount Codes, e-Codes, eCoupons or any form of Special Offers to ilmPages.com
Customers and is running a promotion on www.ilmPages.com.
Additionally, the Client may also run traditional advertisements on www.ilmPages.com if agreed by the company.
4.
The Customer is any person, business or
organisation registered with the company, who buys or utilises the services
and/or products offered by the Clients.
5.
Discounting Schemes are Promotional Methods employed by
the company to promote the Client. Currently they include the Pay-As-You-Go
Scheme (PAG), Pay-As-You-Earn Scheme (PAYE), Yearly Contract Scheme and the
Conditional Free Trial Scheme. Within
each scheme, the client can offer: Money-off Vouchers, Discount Vouchers, eVouchers,
Online Discount Codes, e-Codes, eCoupons and any Special Offer.
6.
Advertising Schemes are Promotional Methods employed by
the company to simply advertise the Client.
7.
PAG Scheme is a Pay-As-You-Go promotional
scheme whereby the Client pays the company a subscription fee to be on
www.ilmPages.com and then pays for every Qualified Business Lead the company
sends the Client.
8.
PAYE Scheme is a Pay-As-You-Earn promotional
scheme whereby the Client pays the company a subscription fee to be on
www.ilmPages.com and then the Company pays the Customer (through Cashback),
every time the customer uses the Clients services or buys products from the
Client.
9.
Contract Scheme is a promotional scheme whereby the
Client agrees to a Yearly Contract.
10. Conditional Free Trial is a promotional scheme whereby the Client is allowed to try
out www.ilmPages.com on the condition that if the company provides the Client with
an agreed number of Qualified Business Leads, the Client agrees to a Contract
Scheme. There is no commission payable until the Conditional Free Trial turns
into a Yearly Contract Scheme.
11. Free Listings are Directory Listings within www.ilmPages.com. There is no commission
payable on Free Listings.
12. Base Commission is a minimum amount of money the company agrees to pay Agents for
committing themselves fulltime to finding clients and closing a minimum number
of sales per month after the Agents successfully pass the probation
period.
The following Terms & Conditions
apply to Sales Agents. Please read them
carefully as you will be bound by them:
1.
Sales Agents
a.
The
Agent is an independent Agency, that can be a Self Employed Person, Business or
Organisation and hence the Agent is solely responsible for declaring and
dealing with its own Tax issues.
b.
Payment
will be made in gross amounts with no deductions for Tax or National Insurance.
c.
The
Agent agrees to and is willing to act for the company in selling for the
duration of this agreement and to abide by all the terms and conditions,
implied or otherwise, in this Sales Agent Agreement.
d. The company is employing the Agent
non-exclusively to find Clients and to solicit orders for the sale of Discounting
Schemes at the price(s) and on such other terms and conditions established by
the company.
e.
The
Agent hereby accepts the appointment and agrees to devote his/her best efforts
to solicit orders but have no authority, right or power to accept any order(s)
or to assume or create any obligation on behalf of the company.
f.
Each
Agent will be primarily required to find Clients in the categories and / or geographical
location(s) specified by the company. The Agent is however free to find clients
in other areas in order to meet sales targets.
g.
The Agent must
not at any point start selling the Discounting Schemes to, and for any of the companys
direct and indirect competitor(s), or similar businesses.
h.
The Agent must
not become engaged in, or associate, or become involved with any of the
companies competitors.
i.
In full
compensation for the services of the Agent, the company will either pay the Agent a Base Commission plus Sales Commission (for
agents on PAG & PAYE schemes) or Sales Commission Only (for agents on Commission
Only schemes) depending on the Sales Target the Agent achieves during the term
of this agency. This is provided that the Agent has successfully passed the
probation period (see clause 3).
j.
The Agent must
deal with all Clients in a respectful & professional manner as they are
portraying the companys image.
Complaints from Clients will result in automatic termination of this
agreement unless otherwise determined by senior company officials (see clause 11)
k.
This Agency is
personal and the Agent shall not sell, assign, convey or otherwise transfer his
rights hereunder.
2.
Sales Training & Company
Inspections
a.
Successful
applicants will be given access to ilmPages Agent Control Panel & the Online
Sales Training Section; this will detail all training materials, scripts, sales
tools and Commission & Pay Structures.
b.
This
will be a self-paced sales training programme, supplemented by telephone sales training
with active trainer support with sales manager interaction.
c.
If
after completing the training, the Agent wishes to cancel this agreement, they
may do so (see clause 11)
d. Once an Agent is ready, and wishes to
start selling for the company, they may request to start their Probation
Period.
e.
Just
before the Probation Period starts, a Sales Manager from the company will come
to inspect your premises to ensure
that your working conditions are conducive to closing sales.
f.
During
the inspection, the company may setup the email client and check the Agents PC
setup for functionality.
g. If an inspection is not possible due
to the location of the Sales Agent, or inappropriate timings, or for any other
reasons, the Sales Manager at his/her discretion may authorise the Agent to
start the probation period.
h. If the Agents Sales Manager makes
suggestions for improvements, these have to be implemented before your
Probation Period starts.
3.
Probation Period
a.
Each
new Agent will be given a probation period of two weeks to close one
b.
If
the Agent closes one Sale within two
weeks, then the Agent has passed his/her Probation Period, and this Sales Agent Agreement will become fully
binding and the Agent will then be eligible for that months Base
Commission plus any additional commission on sales for Agents on PAG & PAYE
schemes. For Agents on Commission Only Schemes, they will be paid Sales
Commission according to the Discounting / Advertisement Schemes they sold.
c.
If the Agent CAN NOT close
one
d. At the discretion of senior company
staff, the Agent may be allowed a second chance to pass the probation period,
but this will bear no relationship with the first attempt.
e.
For
Agents that successfully complete their Probation Period and their first month,
their Base Commission level will be determined (normally increased) according
to the Pay & Commission Charts published on the Agents Control Panel and they
will be allowed to progress to level 2.
4.
Working Hours & Conditions
a.
The
Agent is expected to work Full Time.
b.
The
company recommends working approximately 9.30am to 6pm if you are below your
targets, and similar hours if are above the sales target, so that you may
progress to the next sales level.
c.
The
Agent is expected to make a minimum of 20 phone calls a day and log these call
on the Agent Control Panel.
d. The Agent will be required to offer Free Listings to the
Customer as a Sales Strategy and record the results on the Agent Control
Panel as proof of working for the company.
e.
Overall
working hours are of course flexible because the agency is a self-employed
business, but if the Agents Sales Manager believes that the Agent is not
committing full efforts in this position or if the company does not get sales, the
Agents position may be compromised.
f.
All
Agents must follow the Ethical
Guidelines and Company Regulations & Guidelines, when selling to
Clients. These documents along with others will be made available on the Agents
Control Panel.
5.
Base Commission, Sales Deals & Sales
Commission for PAG, PAYE & Yearly Contract
Schemes Full Time Only
a.
A
Sales Deal is defined as a Customer who is promoting through a Discounting
Scheme.
b.
A
Sales Deal is confirmed upon receipt of payment from the customer either in the
form of Admin Costs, Set-Up Costs, Subscription Costs, Deposits, Part Payment
or Full Payment.
c.
Sales
Commission is only due on paying Clients.
d. Free Listings or Conditional Free
Trials are not Sales Deals, but are promotional schemes for the Client that may
lead to complete sales in the future and thus future commissions.
e.
Each
Agent will be entitled to a Base Commission + Sales Commission,
which is determined by the Discounting Scheme and the Level within the scheme
the Agent is on, and the number of completed Sales per month.
f.
Additional
Commission is paid if the Agent achieves a certain number of sales (Bonus
Commission)
g. Base Commission is paid regardless of
whether the Agent has achieved their sales target for that month or not (after
the Agent has successfully completed the Probation Period).
h. If the Sales Targets are not achieved, then the Agent will be put on a Lower Level within the Discounting
Scheme, and that level will determine the Agents next months Base Commission.
i.
If
the Agent is already at the lowest scheme and / or at the lowest level, and
they do not meet the minimum sales target for that month, they will still be
paid the Base Commission + Sales Commission for that month, but the Agent will
be automatically disqualified and this agreement will be automatically terminated
unless otherwise determined by senior company staff. No prior notice will be given. Access to the
Agent control Panel will also be blocked.
j.
If
the Sales Targets are achieved or
exceeded, then the Agent will be put on a Higher Level within the Discounting Scheme, and that level will
determine the Agents next months Base Commission.
k.
The
Commission on the Sales Deal (Sales Commission) will be determined by the
Discounting Scheme sold and the number of sales Deal closed.
l.
Commission(s)
will only be owed to the Agent after cleared payment has been received from the
Client.
m. The Agent agrees to the current Base
Commission and Sales Commission Structure as displayed on the Agent Control
Panel. If after given access to the Commission & Pay Structure, you no
longer wish to continue as an Agent, you may cancel without any obligations,
penalties and conditions (see clause 11 below).
n. The Commission Structure is subject
to adjustment and change any changes will be communicated to the Agents
(through the Agent Control Panel), at which point the Agents may continue with
the Agency or terminate the agency if they are not satisfied, without any
penalties. Any balance will be paid to
the Agent within 14 working days.
6.
Super High Commission & Commission Only Schemes Full Time &
Part Time
a.
A
Sales Deal is defined as a Customer who is promoting through a Discounting
Scheme.
b.
A
Sales Deal is confirmed upon receipt of payment from the customer either in the
form of Admin Costs, Set-Up Costs, Subscription Costs, Deposits, Part Payment
or Full Payment.
c.
Sales
Commission is only due on paying Clients.
d. The Commission on the Sales Deal is
determined by the Discounting Scheme sold and the number of sales Deal closed.
e.
Super
High Commission is only available as a Full Time position while the Commission
Only scheme is only available as a Part Time position.
f.
Agents
on the Super High Commission Scheme
can also sell the Commission Only scheme as a fall back. Additionally they can
also sell the PAG & PAYE Discounting Schemes as a fall back.
g. Agents on the Commission Only Scheme can NOT sell the Super High Commission
scheme. However, Commission Only Agents can also sell the PAG & PAYE
Discounting Schemes as a fall back.
h. When Agents fall back to sell other Discounting
Schemes, their commission will be determined by the Pay & Commission
Structure as displayed on the Agent Control Panel.
i.
To
be eligible for Super High Commission, the Agent must obtain full payment from the Client
j.
Free
Listings or Conditional Free Trials are not Sales Deals, but are promotional
schemes for the Client that may lead to complete sales in the future and thus
future commissions.
k.
Each
Agent will be entitled to a Sales Commission,
which is determined by the Discounting Scheme the Agent has sold, and the
number of completed Sales per month.
l.
Additional
Commission is paid if the Agent achieves a certain number of sales (Bonus
Commission)
m. Commission(s) will only be owed to
the Agent after cleared payment has been received from the Client.
n. The Agent agrees to the current Sales
Commission Structure as displayed on the Agent Control Panel. If after given
access to the Commission & Pay Structure, you no longer wish to continue as
an Agent, you may cancel without any obligations, penalties and conditions (see clause 11 below).
o. The Commission Structure is subject
to adjustment and change any changes will be communicated to the Agents
(through the Agent Control Panel), at which point the Agents may continue with
the Agency or terminate the agency if they are not satisfied, without any
penalties. Any balance will be paid to
the Agent within 14 working days.
7.
Advertisement Schemes Full Time
& Part Time
a.
An
Advertisement Sale is defined as a Customer who is promoting through an
Advertisement Scheme.
b.
An
Advertisement Sale is confirmed upon receipt of payment from the customer
either in the form of Advert Costs, Admin Costs, Set-Up Costs, Subscription
Costs, Deposits, Part Payment or Full Payment.
c.
Advertisement
Schemes sold DO NOT count towards sales
targets.
d. Agents who sell Advertisement Schemes
will only be paid Sales Commission
e.
Advertisement
Sales Commission is only due on paying Clients.
f.
The
Commission on the Advertisement Scheme is determined by the Advert Size sold
and the number of Advertisement Sales closed.
g. The actual Sales Commission paid to
the Agent for each advert sold will be determined by the Pay & Commission
Structures as displayed in the Agent Control Panel.
8.
Bonus Commission And Bonus Prizes
a.
Bonus
Commissions and Prizes are designed to rewards achieving Agents.
b.
Bonus
Commissions are given in order to compensate
for bills (Telephone, Broadband & Postal costs) the Agents may incur
and to cover any extra time the Agent may have spent exceeding the sales
target.
c.
Bonus
Commission will be paid on top any Base Commission and Sales Commission if the
Agent meets or exceeds the Bonus Sales Targets.
d. Bonus Sales Target for any particular
month will be displayed in the Agents Online Control Panel.
e.
Additional
Bonus Prizes will be given to Agents that show outstanding achievements or
exceed expectations.
f.
Details
of any Bonus Prizes will be clearly shown in the Agents Control Panel. Winners
will also be announced the following month.
g. The frequency of Bonus Prizes and the
prizes themselves will be determined by company officials only.
h. No cash alternatives for the prizes
will be made.
9.
Payment of Commissions
a.
Agents
will be required to invoice the company, clearly stating the Base Commission
plus Sales Commission and any Bonus Commissions an invoice template will be
provided by the company
b.
All
payments will be gross amounts.
c.
Payment
will be made at the beginning of each month and may take up to 7 working days, after
the commission has been determined and verified. All efforts will be made to make the actual
payments within 3 working days.
d. All cheques will be posted by Royal
Mail Recorded Delivery, which needs to be signed for by the Agent.
e.
Payment
will be made initially through Cheque, but for performing Agents, payment will
be made electronically where and when possible.
f.
Cheques
will be payable to the Trading Name (Agency) if one is specified, otherwise to
the Agents Name.
g. No cash payments will be made this
is for accounting & taxation reasons.
10.
Non-Disclosure
a.
In
consideration of being made privy to trade-secret information belonging to the
company, the Agent hereby agrees not to disclose or discuss any information
with any competitors or any third parties and to treat this information as
trade-secrets belonging to the company.
b.
This
agreement will remain in force until the company notifies the Agent by writing,
of what is no longer a trade-secret, releasing the Agent of any obligations.
c.
In
the event that legal action is taken against the Agent for disclosing trade
secrets, the company will be entitled to recover all costs relating to court
proceedings, expenses and attorneys fees.
11.
Cancellation of Sales Agent
Agreement:
a.
If
the Agent, after signing this agreement and viewing the Commission and Pay Structure,
or after completing the Sales Training, wishes to cancel, the Agent may do so without any obligation, penalties or
conditions, provided an email is sent to the company at the following
address: Agents@ilmPages.com. The
company will confirm the cancellation with a return email.
b.
If
after singing this agreement, and after having started selling for the company,
the Agent wishes to voluntarily cancel this agreement, he/she may do so without
any obligation, penalties or conditions, as long as the Agent provides a
written confirmation, signed and delivered by recorded delivery. Any outstanding commissions will be paid
within 14 working days.
c.
If
the Company wishes to cancel any Agent Applications, it may do so without any
obligations, penalties or conditions. The
company has the right to refuse any application without offering any
explanations. In any case, the company will inform the Agent by email.
d. The company may also cancel the Sales
Agent Agreement if it believes that a particular Agent is not selling full time or is not making their best effort to sell, or
is not selling in favour of the company or if the Agent does not follow the Ethical
Guidelines offered by the company or for any other reason the company believes
that will be detrimental to its sales operations.
e.
The
company may also cancel any Sales Agent Agreement if the Agent fails to follow any
of the many company regulations and guidelines, or breaches any of the terms
and conditions mentioned in this Sales Agent Agreement. Such agreement and
guidelines will be made available during training and on the website for
perusal.
12.
Termination after Probation Period:
a.
If
the Sales Agent is not able to meet their minimum sales target allocated each
month and they are already on the lowest Scheme & lowest level, then this
agreement will automatically terminate. No
prior notice will be given. Access to
the Agent Control Panel will also be removed.
b.
If
the Agent fails to follow company regulations and guidelines, or breaches any
of the terms and conditions mentioned in this whole agreement, then this
agreement will automatically terminate. Any commissions earned will be
nullified unless otherwise determined by senior company staff. Any decision is final.
c.
If
an Agent wishes to terminate this agreement they may do so as long as they give
a 2 weeks notice period, provide a written confirmation and deliver the notice
by recorded delivery. Any outstanding
commission owed to the Agent will be settled within 14 working days of the
notice.
d. If the Agent becomes deceased, this
agreement will terminate.
e.
If
the Agency Scheme itself fails to produce the desired sales results or if the
Agents themselves are not receiving a reasonable monthly commission, the
company, at its discretion, may terminate some or all agency agreements without
any consequences, legal or otherwise, whatsoever. The company reserves full
rights to do what is necessary to ensure its survivability and prosperity.
f.
If
the Agent becomes engaged in, or associate with or becomes involved with a
competitor or similar business to that of the company, the Agents agreement
will be terminated and all commission earned or owed will be nullified.
g. If any Agent completes any sales
deals by misappropriation, misrepresentation, falsehood, lying or any other way
other than described by the company, then this agreement will automatically
terminate and any commissions owed to the Agent will be nullified and maybe given
as compensation to the Client.
h. The Company reserves full and all rights
to terminate any Agent Agreement immediately and without giving any reason or
explanations at any time.
i.
The
company maintains full legal powers to do whatever it feels is necessary for
the protection of the company, staff, Clients and Customers.
13.
Non-Compete
a.
The
Agent hereby agrees that upon the termination of this agreement, whether voluntarily
by the Agent or termination by the company, the Agent will NOT compete with the companies businesses and other business
divisions, whether they be services, products or activities, profit making and
non-profit making, directly or indirectly, within the UK and from any other
country.
b.
The
Agent agrees not to be employed by or work on behalf of any business that
competes with the company or any similar business that may become a competitor
to the company, directly or indirectly, for a minimum of one year from the date of termination.
c.
The
non-Compete agreement will remain in full force for five years from the date of
termination.
d. Any breach of the Non-Compete
agreement will result in legal action against the Agent, whereupon the company
will be entitled to recover from the Agent full legal costs relating to court
proceedings, expenses and attorneys fees.
You are about to enter into an agreement
with ilmPages.com:
I Mr / Mrs /
Ms
hereby confirm that I am entering into a Sales Agent Agreement
with ilmPages.com; I have read, understood and fully agree with all the above
Terms & Conditions stipulated in the Sales Agent Agreement.
Trading Name
of Agency:
.
..
. (This is optional but recommended for
tax purposes)
Agents Full
Name:
..
..
(Please use BLOCK CAPITALS)
Agents Address:
..
..
Agents Email
Address:
..
Tel:
.
..
Signature of Agent:
..
. Date: ........ /
.. /
..
Additional Information:
Position
Applying for:
(Please tick)
q
Telesales Only (finding
Clients by phone and email only)
q
Field Sales Only (finding
Clients by going to businesses personally)
q
Telesales & Field Sales (finding Clients by both phone and by meeting Clients)
Do you have
any sales experience? q Yes (if yes, how many years:
)
q No
(you will taken on as a Trainee)
Please
provide the following documents as proof of your identity:
l 1 copy of your Driving License with
your address on it
l 1 copy of your Bill with address preferred
documents are Mobile Phone Bill, Utility Bill or Bank Statement
Finally, to
complete the Application Process:
l Please email your CV to cv@ilmpages.com if you have not already done
so.
Once we
receive your signed agreement and the necessary documents mentioned above, we
will email you a link to the Sales Agent Control Panel.
Please return the completed form to:
ilm Systems, ilmPages Division, Admin Office,
__________________________________________________________________________________________________
For Office Use Only:
Agent
Application: q Accepted q Declined Reason:
.
.
.
Provisional
Date of Inspection of Agent & Agents Premises:
..
/
.
. /
..
Agent
Application Verified & Authorised by:
.
. (ilm Manager) Date:
/
. /
.....
Agent
Control Panel Access Granted: q Yes q No - Reason:
.
.
.